General Terms & Conditions

1Definitions

In these Terms:

Client means the person or persons contracting with RELM.

Contract means the agreement between RELM and the Client comprising the accepted quotation, these Terms, the agreed scope of works and any documents expressly incorporated into the agreement.

Contract Price means the price stated in the accepted quotation, as adjusted by agreed or properly chargeable variations.

Works means the works and services expressly included within RELM’s agreed scope.

Variation means an addition, omission, substitution, alteration or other change to the agreed Works.

Practical Completion means the stage at which the Works are substantially complete and capable of being used for their intended purpose, notwithstanding minor defects, adjustments or snagging items which do not materially prevent such use.

2Quotations and Formation of Contract

2.1Quotations are prepared using information reasonably available to RELM at the time, including drawings, specifications, photographs, surveys, site inspections and information provided by the Client or their professional advisers.

2.2Unless otherwise stated, a quotation remains valid for 30 days from its date.

2.3A preliminary estimate, budget indication or cost range is provided for guidance and does not constitute a fixed-price quotation.

2.4A Contract is formed when the Client accepts RELM’s quotation in the manner specified by RELM, signs an agreement, pays an agreed deposit or otherwise clearly instructs RELM to proceed on the basis of the quotation and these Terms.

2.5The Client is responsible for reviewing the quotation, scope, assumptions and exclusions before acceptance.

2.6Only work expressly included within the Contract is included in the Contract Price.

2.7No item or service should be assumed to be included merely because it is customary, shown in an illustrative image, discussed during preliminary conversations or required to complete work outside RELM’s expressly agreed scope.

2.8VAT will be charged at the applicable rate.

3Basis and Assumptions of RELM’s Price

Unless the quotation expressly states otherwise, RELM’s price is prepared on the reasonable assumption that:

1. RELM will receive reasonable and uninterrupted access to the property;
2. information, drawings and specifications supplied to RELM are materially accurate and complete;
3. the Client will make selections, decisions and approvals when reasonably required;
4. Client-supplied products and materials will arrive correctly, undamaged and on time;
5. existing structures and services do not contain material concealed defects which could not reasonably have been identified before work commenced;
6. no asbestos, hazardous substances or other abnormal hazardous conditions are present unless disclosed;
7. existing electrical, plumbing, drainage, heating and structural systems are reasonably suitable for the Works unless their replacement or alteration is included;
8. the Works can be carried out during reasonable working hours;
9. the Client will comply with the agreed payment schedule; and
10. statutory authorities, freeholders, management companies and other third parties will not impose additional requirements outside the agreed scope.

If any material assumption proves incorrect, RELM may be entitled to a reasonable adjustment to the Contract Price and/or programme to reflect the resulting additional work, cost or delay.

4Scope of Works

4.1RELM will perform the Works with reasonable care and skill.

4.2The precise scope of each project is determined by the accepted quotation and documents expressly incorporated into it.

4.3Works not expressly included are excluded.

4.4Where drawings and a written scope conflict, the matter must be clarified before the affected work proceeds.

4.5RELM will not be responsible for consequences arising from inconsistencies or inaccuracies in information supplied by the Client or independently appointed consultants which RELM could not reasonably have identified.

5Exclusions

5.1Project-specific exclusions stated in the quotation form part of the Contract.

5.2Unless expressly included, the Contract Price excludes professional and statutory fees including architects, structural engineers, surveyors, planning fees, Building Control fees, Party Wall surveyors, legal fees, freeholder charges, management-company fees and other third-party charges.

5.3Specialist investigations, surveys and reports are excluded unless expressly included.

5.4Second-fix, decorative and finish materials are excluded where identified as Client-supplied.

6Client-Supplied Materials, Fixtures and Finishes

6.1Where the quotation states that products or materials are to be supplied by the Client, responsibility for their selection, specification, purchase and timely delivery rests with the Client unless RELM has expressly agreed otherwise.

6.2Such items may include sanitaryware, brassware, tiles, flooring, decorative lighting, kitchens, appliances, ironmongery, specialist joinery, paint and other finish materials.

6.3The Client must ensure that Client-supplied items:

1. are suitable for their intended use;
2. are compatible with the proposed installation;
3. comply with relevant requirements;
4. are the correct dimensions and specification;
5. are supplied in sufficient quantities; and
6. are delivered when reasonably required by RELM.

6.4RELM is not responsible for manufacturing defects, shortages, incorrect products, inaccurate dimensions, colour or batch variations, delivery damage or delays relating to Client-supplied items.

6.5RELM may reasonably refuse to install an item which appears unsafe, defective, incompatible, unsuitable or incapable of being installed to an acceptable standard.

6.6Where Client-supplied items are late, defective, incorrect, incomplete or unavailable, RELM may:

1. proceed with other available Works;
2. move labour or subcontractors to other work;
3. revise the programme;
4. return at a later available date; and
5. charge reasonable additional costs directly resulting from the issue, including additional attendance, storage, reprogramming and remobilisation.

6.7RELM is not required to keep labour or subcontractors idle while awaiting Client-supplied products.

7Existing Buildings and Concealed Conditions

7.1The Client acknowledges that renovation and refurbishment of existing buildings inherently involves conditions which may not be visible or reasonably discoverable before opening up the building.

7.2RELM’s acceptance of a project does not amount to a warranty that existing structures, foundations, roofs, drainage, plumbing, heating, electrical installations, waterproofing or previous building work are sound or compliant.

7.3RELM will not be responsible for pre-existing defects except where rectification of those defects is expressly included within the Works.

7.4Concealed conditions may include:

1. structural defects;
2. inadequate foundations or supports;
3. damp, rot or water penetration;
4. asbestos or hazardous materials;
5. defective wiring;
6. defective or undocumented pipework;
7. drainage problems;
8. hidden leaks;
9. defective previous workmanship;
10. unauthorised or non-compliant previous alterations; and
11. other conditions which could not reasonably have been identified before opening up.

7.5If such conditions are discovered, RELM will notify the Client as soon as reasonably practicable.

7.6Investigation, professional advice, temporary protection, remedial work and additional Works resulting from such conditions are not included in the original Contract Price unless expressly stated.

7.7RELM may suspend the affected part of the Works until appropriate investigation, instructions or professional information have been obtained.

8Existing Services

8.1RELM is not responsible for the condition, capacity or remaining lifespan of existing boilers, heating systems, electrical installations, drainage, water supplies or other services unless those systems are expressly included within RELM’s scope.

8.2Where work to existing services reveals defects or incompatibilities, additional work reasonably required may constitute a Variation.

8.3RELM is not responsible for failure of an existing component merely because RELM has worked elsewhere on or connected to the same system, unless that failure was caused by RELM’s failure to exercise reasonable care and skill.

9Asbestos and Hazardous Materials

9.1Unless expressly stated otherwise, RELM’s quotation assumes that asbestos and other hazardous materials requiring specialist treatment are not present.

9.2If suspected hazardous material is discovered, RELM may immediately stop the affected Works.

9.3Any testing, specialist removal, disposal, protection, delay or reinstatement resulting from hazardous material is outside the original scope unless expressly included.

9.4RELM will not knowingly require its workforce or subcontractors to work in unsafe conditions.

10Variations

10.1A Variation includes any addition, omission, substitution, design alteration, specification change or other change to the agreed Works.

10.2Variations may arise from Client requests, changes to drawings or specifications, design development, unforeseen conditions, requirements of engineers or consultants, requirements imposed by Building Control or other authorities, unavailable products or other circumstances which alter the agreed Works.

10.3Wherever reasonably practicable, RELM will confirm the Variation and its price or pricing basis before carrying out the varied work.

10.4Where the exact cost cannot reasonably be determined beforehand, RELM may provide an estimate or explain the basis upon which the work will be charged.

10.5Variations may result in a reasonable extension of the programme as well as an adjustment to the Contract Price.

10.6A request to omit work does not necessarily result in a refund equal to the amount originally allocated to that work. RELM may take account of work already undertaken, materials ordered, supplier charges, committed labour and reasonable costs associated with the change.

10.7Where an omission materially alters the nature, sequencing or commercial basis of the project, any adjustment will be reasonably assessed in the circumstances.

11Authority to Give Instructions

11.1The Client should nominate one person with authority to make project decisions and approve Variations.

11.2RELM may rely on instructions given by the Client or the Client’s nominated authorised representative.

11.3Family members, architects, interior designers, consultants or other persons do not have authority to alter RELM’s scope or price unless the Client has authorised them to do so.

11.4The Client must not directly instruct RELM employees or subcontractors to carry out additional or different work.

11.5If RELM reasonably acts upon an instruction from a person whom the Client has represented as authorised, that instruction may be treated as a Client instruction.

12Emergency and Protective Work

12.1RELM may carry out reasonable emergency or temporary protective work without prior written approval where immediate action is reasonably necessary to protect persons, make the property safe, prevent material further damage or comply with an urgent legal or regulatory requirement and obtaining prior approval is impracticable.

12.2RELM will inform the Client as soon as reasonably practicable.

12.3Reasonable costs of such work may be added to the Contract Price where legally recoverable.

13Programme

13.1Any programme, commencement date or anticipated completion date is based upon information and circumstances reasonably known at the time.

13.2RELM will use reasonable endeavours to progress the Works in accordance with the agreed programme.

13.3Unless RELM expressly guarantees a completion date in writing, dates are estimates rather than guarantees.

13.4RELM is entitled to a reasonable extension of time where progress is affected by Variations, late Client decisions or approvals, late or defective Client-supplied products, unforeseen conditions, structural discoveries, hazardous materials, adverse weather, statutory authorities, utility companies, Client-appointed professionals, restricted access, other contractors, supply-chain disruption, events outside RELM’s reasonable control or an act or omission of the Client.

14Client-Caused Delay

14.1The Client must provide decisions, information, access, approvals, selections and Client-supplied products when reasonably required.

14.2Where the Client causes or materially contributes to delay, RELM may reasonably:

1. extend the programme;
2. resequence the Works;
3. move labour or subcontractors elsewhere;
4. suspend affected Works;
5. revise the anticipated completion date; and
6. recover reasonable additional costs directly resulting from the delay.

14.3Such costs may include wasted attendance, additional project management, storage, subcontractor charges, rebooking, additional visits and remobilisation.

14.4Once a Client-caused delay has occurred, RELM is not obliged to recommence immediately when the cause is resolved. Work will recommence as soon as reasonably practicable having regard to RELM’s existing commitments and workforce availability.

15Access

15.1The Client must provide RELM, its employees, subcontractors, suppliers and consultants with reasonable access to the property as required for the Works.

15.2The Client must inform RELM of relevant restrictions including permitted working hours, parking restrictions, building-management rules and access arrangements.

15.3If access is prevented or materially restricted, RELM may treat resulting time and reasonable cost as Client-caused delay.

15.4Unless expressly included, parking, permits, congestion charges and similar project-specific access charges are payable by the Client.

16Occupied Properties

16.1Where the property remains occupied during construction, the Client accepts that building work may cause noise, dust, vibration, temporary interruption of services and restrictions on access.

16.2RELM will take reasonable precautions appropriate to the Works but cannot guarantee a dust-free or disruption-free environment.

16.3The Client must keep children, pets and visitors away from working areas and follow reasonable safety instructions.

16.4RELM may require areas to be vacated temporarily where reasonably necessary for safety or efficient execution of the Works.

17Client’s Belongings

17.1The Client is responsible for removing or appropriately protecting valuable, fragile or sensitive possessions from working areas.

17.2RELM will take reasonable care but is not responsible for damage that could reasonably have been avoided by removing possessions following a reasonable request or where the Client has failed to disclose an unusually vulnerable item.

18Planning, Building Control and Other Approvals

18.1Responsibility for planning permission, Building Regulations approval, Party Wall matters, freeholder consent, management-company approval and other permissions will be as stated in the project-specific documents.

18.2RELM cannot guarantee approval by any authority or third party.

18.3Additional requirements imposed by an authority, Building Control body, structural engineer, freeholder or other relevant party which fall outside the agreed scope may constitute a Variation.

18.4The Client must not require RELM to carry out work which RELM reasonably believes would be unlawful or contrary to applicable safety requirements.

19Structural Works and Professional Designs

19.1Where structural engineering information is reasonably required, RELM may decline to undertake the affected structural Works until suitable information has been supplied.

19.2Where architects, structural engineers or other professionals are appointed directly by the Client, responsibility for their professional design, calculations and advice remains with them.

19.3RELM remains responsible for carrying out RELM’s own contracted Works with reasonable care and skill.

20Subcontractors

20.1RELM may appoint suitably experienced or qualified subcontractors and specialist trades.

20.2RELM remains responsible for work undertaken by subcontractors engaged by RELM as part of RELM’s contractual scope.

20.3RELM is not responsible for contractors, consultants or suppliers separately appointed by the Client.

20.4The Client must not interfere with, direct or separately engage RELM’s subcontractors in relation to the Works without RELM’s agreement.

21Payments

21.1The Contract Price and payment schedule will be stated in the quotation or project-specific agreement.

21.2The Client must pay invoices in accordance with the agreed payment schedule and payment terms.

21.3Payment becoming due is not automatically postponed because minor snagging items remain outstanding.

21.4If the Client genuinely disputes part of an invoice, the Client must notify RELM promptly in writing, identifying the amount disputed and explaining the reason.

21.5The Client must pay the undisputed portion when due.

21.6The Client may not withhold a disproportionate sum in relation to a minor alleged defect or snagging item.

21.7Unless expressly agreed in writing before the Contract is formed, no retention applies.

22Late Payment and Suspension

22.1Where a payment remains materially overdue, RELM may give notice requiring payment.

22.2If payment is not made within the reasonable period stated in that notice, RELM may suspend all or part of the Works until payment is received.

22.3Suspension may result in an extension of time, withdrawal of labour or subcontractors, rescheduling of subsequent Works and reasonable additional costs caused by demobilisation and remobilisation.

22.4Following payment, RELM will recommence as soon as reasonably practicable having regard to workforce and subcontractor availability.

22.5RELM is not required to maintain the original programme following a material payment default by the Client.

22.6Any interest or debt-recovery rights applicable by law or expressly agreed in the project contract remain unaffected.

23Deposits and Advance Payments

23.1Any deposit or advance payment required will be specified in the quotation.

23.2Advance payments may be applied toward mobilisation, procurement, materials, reserved labour, professional services and other legitimate project commitments.

23.3If the Client cancels, any amount retained by RELM will be limited to sums RELM is lawfully entitled to retain, having regard to work undertaken, costs and commitments incurred and losses which RELM cannot reasonably avoid.

24Materials Supplied by RELM

24.1RELM may procure materials reasonably required for the Works.

24.2Where a particular product becomes unavailable, materially delayed or discontinued, RELM will discuss a reasonable alternative with the Client where substitution is required.

24.3Any material difference in cost may be dealt with as a Variation where appropriate.

24.4To the extent permitted by law, unfixed materials supplied by RELM remain RELM’s property until the Client has paid the sums properly due in respect of those materials.

24.5RELM will not remove materials which have become permanently incorporated into the property merely because payment is outstanding.

25Natural Materials and Matching

25.1Natural and handmade materials including timber and stone may display variations in grain, colour, texture and pattern.

25.2Existing materials cannot always be matched exactly because of age, weathering, wear, discontinued products or manufacturing differences.

25.3RELM does not guarantee an exact match unless expressly agreed and reasonably achievable.

26Existing Work and Work by Others

26.1RELM is not responsible for defective or non-compliant work carried out before RELM’s involvement unless rectification is included within RELM’s scope.

26.2RELM is not responsible for work undertaken by contractors independently appointed by the Client.

26.3If work by another contractor damages, interferes with or delays RELM’s Works, reasonable resulting work, delay and cost may be treated as a Variation or Client-caused delay as appropriate.

27Protection and Construction Dust

27.1RELM will take reasonable precautions to protect areas affected by the Works.

27.2The Client acknowledges that substantial renovation inherently generates dust, vibration and debris.

27.3Reasonable protective measures cannot guarantee that all dust or minor disturbance will be eliminated.

28Waste and Cleaning

28.1RELM will remove construction waste generated by RELM’s Works where waste removal is included within the quotation.

28.2Pre-existing waste, household waste and waste produced by other contractors are excluded unless expressly agreed.

28.3RELM will leave working areas reasonably clean following completion.

28.4A specialist builders’ clean, window clean or full domestic deep clean is excluded unless expressly included.

29Practical Completion

29.1Practical Completion occurs when the Works are substantially complete and capable of being used for their intended purpose.

29.2Minor defects, adjustments or snagging items which do not materially prevent normal use do not prevent Practical Completion.

29.3Practical Completion does not require every cosmetic snagging item to have been completed.

29.4The Client taking possession of, occupying, substantially using or permitting another contractor to carry out subsequent works over a substantially completed area may be relevant evidence that the area has reached Practical Completion.

29.5This clause does not remove RELM’s responsibility to rectify defects for which RELM is legally or contractually responsible.

30Snagging

30.1The Client should provide RELM with a consolidated written list of alleged snagging items within a reasonable period following Practical Completion.

30.2RELM will inspect legitimate snagging items and rectify items for which it is responsible within a reasonable period.

30.3The timing of snagging work may depend upon access, availability of materials, drying or curing periods and specialist trade availability.

30.4Minor snagging does not entitle the Client to withhold sums materially disproportionate to the reasonable cost of addressing the relevant items.

30.5Additional work, damage caused after completion or matters arising from Client-supplied products are not RELM snagging items unless RELM is responsible for them.

31Defects and Opportunity to Rectify

31.1The Client must notify RELM promptly of an alleged defect and provide reasonable details.

31.2RELM must be given reasonable access and an opportunity to inspect the matter.

31.3Where RELM is responsible, RELM will provide the remedy required by the Contract and applicable law.

31.4Except where urgent action is reasonably necessary to prevent danger or material further damage, the Client should not appoint another contractor to carry out remedial work at RELM’s expense without first giving RELM a reasonable opportunity to inspect and, where appropriate, rectify the matter.

31.5If the Client prevents RELM from reasonably investigating or rectifying an alleged defect, RELM will not be responsible for unnecessary third-party costs which could reasonably have been avoided.

31.6Nothing in this clause affects statutory consumer rights.

32Manufacturer Warranties

32.1Products may carry warranties provided by manufacturers.

32.2Where applicable and reasonably available, RELM will provide or transfer relevant warranty information.

32.3Manufacturer warranties remain subject to the manufacturer’s conditions.

32.4This does not limit RELM’s own legal obligations where RELM supplied the relevant goods or services.

33Insurance

33.1RELM will maintain insurance appropriate to its business and legal obligations.

33.2The Client is responsible for maintaining suitable buildings and contents insurance.

33.3The Client should notify their insurer before substantial construction or renovation works begin where required by their policy.

33.4RELM is not responsible for loss arising solely because the Client failed to obtain or maintain insurance which the Client was responsible for maintaining.

34Photographs and Project Records

34.1RELM may photograph and record the Works for administration, progress monitoring, quality control, evidential purposes and internal project records.

34.2Public marketing use of identifiable private residential projects will be undertaken with appropriate regard to Client privacy and applicable permissions.

34.3RELM will not intentionally publish personal or security-sensitive Client information.

35Intellectual Property

35.1Copyright and intellectual property rights in original drawings, designs, specifications, schedules, presentations and other original material created by RELM remain with RELM unless expressly agreed otherwise.

35.2Once sums properly due for the relevant design services have been paid, the Client may use such material for the project for which it was prepared.

35.3RELM’s proprietary design work may not be reproduced for another property, transferred for commercial exploitation or used by another contractor for another project without RELM’s written permission.

36Liability

36.1Nothing in these Terms excludes or restricts liability which cannot lawfully be excluded or restricted, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

36.2RELM is responsible for loss or damage which is reasonably foreseeable and caused by RELM’s breach of Contract or negligence, subject to applicable law.

36.3RELM is not responsible for loss caused by:

1. pre-existing defects;
2. incorrect or incomplete information supplied by the Client or their independently appointed advisers;
3. Client-supplied products except to the extent loss is caused by RELM’s installation failing to meet the required standard;
4. contractors separately appointed by the Client;
5. the Client’s failure to follow reasonable instructions;
6. circumstances outside RELM’s reasonable control; or
7. matters for which another person is responsible,

except to the extent RELM itself caused or contributed to the loss.

36.4RELM will not be responsible for avoidable loss which the Client could reasonably have mitigated.

36.5Nothing in these Terms limits statutory rights or remedies which cannot legally be excluded or restricted.

37Suspension for Reasons Other Than Payment

37.1RELM may suspend affected Works where:

1. access is denied or materially restricted;
2. continuing would be unsafe or unlawful;
3. essential drawings, approvals or decisions are outstanding;
4. hazardous conditions are discovered;
5. the Client materially interferes with the Works; or
6. the Client commits another material breach of Contract.

37.2Where reasonably practicable, RELM will notify the Client and provide an opportunity to remedy a remediable breach.

37.3A suspension caused by the Client may result in a reasonable extension of time and recovery of reasonable additional costs.

38Termination by RELM

38.1RELM may terminate the Contract following reasonable written notice where the Client commits a material breach and fails to remedy a remediable breach within a reasonable period.

38.2Material breach may include:

1. persistent failure to pay sums properly due;
2. repeated denial of reasonable access;
3. serious or repeated interference with RELM’s workforce or subcontractors;
4. requiring RELM to perform unsafe or unlawful work; or
5. another serious breach which makes continued performance unreasonable.

38.3Upon termination, RELM will be entitled to payment for:

1. Works properly carried out;
2. materials properly ordered or supplied;
3. agreed or properly chargeable Variations;
4. reasonable demobilisation costs; and
5. other losses and costs which RELM is lawfully entitled to recover.

39Cancellation or Termination by the Client

39.1A Client wishing to cancel or terminate the project should notify RELM in writing.

39.2Where the Client cancels other than through a statutory cancellation right or because of RELM’s material breach, RELM may recover sums it is lawfully entitled to recover, which may include:

1. work already performed;
2. materials and bespoke products ordered;
3. supplier cancellation charges;
4. professional services already commissioned;
5. committed subcontractor costs;
6. reasonable demobilisation costs; and
7. other actual loss which RELM cannot reasonably mitigate.

39.3RELM will take reasonable steps to mitigate avoidable loss.

39.4RELM will not impose an arbitrary cancellation penalty unrelated to its legitimate loss.

40Statutory Consumer Cancellation Rights

40.1Where the Client is a consumer and the Contract is a qualifying distance or off-premises contract, statutory cancellation rights may apply.

40.2Where applicable, RELM will provide the Client with the legally required cancellation information.

40.3A consumer will normally have 14 days to cancel a qualifying distance or off-premises service contract, subject to applicable statutory exceptions.

40.4If the Client expressly requests RELM to begin providing services during an applicable cancellation period and subsequently exercises the right to cancel, the Client may be required to pay a proportionate amount for services properly supplied before cancellation, where the applicable legal requirements have been satisfied.

40.5Where legally required, RELM will obtain the Client’s express request before beginning services during the cancellation period.

40.6Nothing in these Terms removes or reduces a statutory cancellation right.

41Events Outside RELM’s Reasonable Control

41.1RELM is not responsible for delay or failure caused by events outside its reasonable control.

41.2Such events may include severe weather, fire, flood, epidemic, government restrictions, industrial disputes, major utility failures, transport disruption, exceptional supply-chain disruption and comparable events.

41.3RELM will take reasonable steps to minimise the effect on the project.

41.4The programme will be reasonably adjusted where such an event materially affects the Works.

42Communications

42.1Important instructions affecting scope, design, specification, price or programme should be confirmed in writing.

42.2Email and other electronic messaging methods used by the parties may constitute written communication.

42.3The Client must promptly notify RELM if the Client changes contact details or the identity of their authorised representative.

43Complaints

43.1Concerns should initially be raised with the relevant RELM project contact so that RELM has a reasonable opportunity to investigate and resolve them.

43.2Formal complaints should be submitted in writing to:

RELM Interiors Limited
50 Southdown Road
London
SW20 8PX
United Kingdom

Email: info@relminteriors.co.uk

43.3RELM will investigate formal complaints and respond within a reasonable period.

44Data Protection

44.1RELM will process personal information in accordance with applicable UK data-protection law and RELM’s Privacy Policy.

44.2Personal information may be processed where reasonably necessary for quotations, project administration, procurement, communication, record keeping, regulatory compliance and legitimate business purposes.

45Third-Party Rights

Unless expressly stated otherwise, no person who is not a party to the Contract has a right to enforce its terms under the Contracts (Rights of Third Parties) Act 1999.

46Severability

If a provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply so far as legally possible.

47No Waiver

A delay or failure by RELM to enforce a contractual right does not mean RELM has waived that right.

A waiver relating to one event does not constitute a waiver relating to a subsequent event.

48Entire Agreement

The accepted quotation, these Terms, the agreed project documents and subsequent agreed Variations constitute the Contract between RELM and the Client in relation to the Works.

Nothing in this clause excludes liability for fraud or fraudulent misrepresentation or overrides rights or representations which cannot lawfully be excluded.

49Amendments to These Terms

49.1RELM may update these General Terms & Conditions from time to time.

49.2Updating the version published on RELM’s website will not retrospectively alter an existing Contract.

49.3Unless otherwise agreed, the version applicable to a project will be the version incorporated into the Contract when that Contract is entered into.

50Governing Law and Jurisdiction

50.1These Terms and Contracts entered into with RELM are governed by the laws of England and Wales.

50.2The courts of England and Wales will have jurisdiction, subject to any mandatory rights available to consumers regarding where proceedings may be brought.

51Company Information

RELM Interiors Limited
Registered in England and Wales under company number 09747114

Registered Office:
50 Southdown Road
London
SW20 8PX
United Kingdom

VAT Registration Number: GB 260807412
Email: info@relminteriors.co.uk
Website: relminteriors.co.uk